Privacy Policy

1. Introduction

Buzzer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (bio, profile picture, social media handles)
• Payment information (bank account details, e-wallet information)
• Government-issued ID for identity verification
• Tax identification number (NPWP) for Indonesian users

Social Media Information

When you connect your social media accounts through official OAuth:

• TikTok profile data (username, display name, profile picture URL)
• TikTok video metrics (view count, like count, comment count, share count)
• Instagram profile data (username, follower count, engagement metrics)
• Content performance metrics for campaign-related posts only
• Public videos/posts that use campaign hashtags or mentions

Note: We do NOT collect or store your TikTok or Instagram passwords. Authentication is handled securely by the platforms themselves.

Automatically Collected Information

We automatically collect certain information when you use the Platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, click patterns)
• Location data (country, city based on IP address)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Platform
• To process transactions and send payment confirmations
• To verify content submissions and track campaign performance
• To communicate with you about your account and campaigns
• To send promotional communications (with your consent)
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To improve and personalize your experience
• To analyze Platform usage and optimize performance

4. Information Sharing and Disclosure

We may share your information in the following situations:

With Other Users

• Creators' public profiles are visible to brands
• Campaign submissions are shared with relevant brand managers
• Performance metrics may be displayed on leaderboards

With Service Providers

• Payment processors (Xendit) for transaction processing
• Cloud storage providers for data hosting
• Analytics providers for Platform improvement
• Communication providers for email and notifications

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure development practices
• Incident response procedures

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for analysis

When your information is no longer required, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

Request a copy of your personal information in a structured format.

Correction

Request correction of inaccurate or incomplete information.

Deletion

Request deletion of your personal information, subject to legal requirements.

Opt-out

Opt-out of marketing communications at any time.

Withdraw Consent

Withdraw consent for data processing where consent is the legal basis.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and authentication
• Remember your preferences and settings
• Analyze Platform usage and performance
• Provide targeted content and features

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Platform functionality.

9. Third-Party Services

Our Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Our Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Indonesia. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Third-Party Platform Data

When you connect your TikTok or Instagram account to our Platform:

• We access only the data you authorize through the platform's OAuth process
• Your social media credentials are never stored on our servers
• Authentication is handled securely through TikTok and Instagram's official APIs
• You can revoke access at any time through your TikTok or Instagram settings
• We comply with TikTok's and Instagram's API Terms of Service and data policies

Data collected from TikTok may include:

• Basic profile information (username, display name, profile picture)
• Video performance metrics (views, likes, comments, shares)
• Posted videos related to campaigns

14. Data Minimization

We follow the principle of data minimization, collecting only the information necessary to:

• Verify your identity and eligibility for campaigns
• Track campaign performance and calculate rewards
• Process payments and comply with tax regulations
• Prevent fraud and maintain platform security

15. Contact Us

For questions about this Privacy Policy, registered users may contact us through the Platform's support features. We are committed to addressing your privacy concerns promptly.

16. Compliance with Laws

This Privacy Policy is designed to comply with applicable data protection regulations, including Indonesian data protection laws and international standards where applicable.